Help
Frequently Asked Questions
Why am I receiving a "invalid token" message when I'm trying to create or reset my password?
When you go through the password reset process more than once in quick succession, this may cause an "invalid token" message to appear when you click on the password reset link.
Don't use the same password reset link more than once. If you get an "invalid token", you should request another password reset email and use the new link.
If you're still getting an "invalid token" error after trying the above steps, contact your VRAT administrator.